We Keep Your Information Secure

Security is a serious consideration

At Velocity Community Credit Union we take the protection of your financial information very seriously, and we hope that you will too.

Our top priority is in maintaining a secure site where you know that your online transactions are safe and private. We have a sophisticated security architecture that keeps unauthorized users from accessing our information from the internet.

Suspicious Emails

We will never use email to ask for sensitive information.

Any sensitive information we collect on our website will be done behind the Online Banking Login using SSL protected pages.

If you receive any email claiming to be from Velocity Community Credit Union, a government agency or other company claiming to represent us, that asks for your personal or financial information, PLEASE do not reply or click on any links that may be embedded in the email.

We ask that you forward suspicious emails immediately to: phishemail@velocitycommunity.org

Looks Too Good to be True

If it looks too good to be true, then it probably is. That is frequently the case with many scams that are being run on the internet.

The FTC has a site, OnGuardOnline, that offers tips to help you stay safe and secure online. They also have videos and games for more interactive learning.

Common Scams

This section provides some tips from the Federal Trade Commission and the Internet Crime Complaint Center (IC3) that will help prevent you from being a victim.


www.ic3.gov (file a complaint i.e internet crime)

Check Your Credit Report Annually!

Federal law requires each of the three nationwide consumer credit reporting companies - Equifax, Experian and TransUnion - to give you a free credit report every 12 months if you ask for it. You should ask one of the three companies every four months for your credit report.


How To Protect Yourself